Go further

Support

Help center, common questions, and contacting the team.

Help center

This Learn section is the best place to start: the getting-started guides walk you through your first conversations, and the data catalog guides explain how to connect data and discover what you can query. Keep an eye on the changelog to follow new features as they ship.

Common questions

  • Why don't I see a database? It may not be connected yet, or you may not have access. Check the data catalog and request access if needed.
  • Can the assistant use my company vocabulary? Yes — glossary and domain terms are taken into account for every question.
  • Is my data safe? Yes. The platform connects to your databases, never copies your data, and every query is audited.
  • Which AI model is used? You can choose per workspace or per conversation, and switch at any time.

Contact support

If you cannot find an answer in these guides, reach out to your workspace administrator first — they can help with access and workspace settings. For anything else, the support team is available from the support dialog in the app.